Privacy Policy

Introduction

Welcome to 1baji, an online betting and casino platform dedicated to players across Bangladesh. We are committed to protecting the privacy and security of every person who visits or registers on our platform. This Privacy Policy explains clearly and transparently how we collect, use, store, and share personal information when you access 1baji through any device.

By accessing or using the 1baji platform — including our website, mobile experience, and all associated features such as cricket betting, live casino games, slots, and crash titles — you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, please discontinue use of the platform.

1baji serves adult players aged 21 and above who are resident in or accessing the platform from Bangladesh. We adhere to responsible data handling standards and apply commercially reasonable security measures to every piece of personal information entrusted to us.

Information We Collect

In order to provide you with a safe, fair, and personalised betting experience, 1baji collects the following categories of information:

• Identity and account details: full name, date of birth, username, and account password (hashed and salted).
• Contact information: email address and phone number provided at registration.
• Financial and payment data: transaction history, deposit and withdrawal records via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels. We do not store full payment credentials.
• Device and technical data: IP address, browser type, operating system, device identifiers, and session timestamps collected automatically when you access the platform.
• Usage and behavioural data: pages visited, games played, betting patterns, time spent per session, and feature interactions to improve our service and detect unusual activity.

You may choose not to provide certain information, but doing so may limit your access to specific platform features, including account registration, deposits, and withdrawals.

How We Use Your Information

1baji uses the personal information we collect strictly for legitimate operational and service-improvement purposes. Specifically, your data is used to:

• Create and manage your 1baji account, verify your identity, and maintain account security.
• Process deposits and withdrawals via local Bangladesh payment methods, ensure correct fund allocation, and prevent payment fraud.
• Deliver, personalise, and improve our games and betting services — including cricket betting, live casino, slots, and crash titles — based on your preferences and usage patterns.
• Detect and prevent fraudulent transactions, account takeovers, and breaches of our Terms & Conditions.
• Send important account and service notifications, including transaction confirmations, security alerts, and support responses.
• Comply with applicable legal and regulatory requirements, including anti-money laundering (AML) checks and Know Your Customer (KYC) procedures.

Data Sharing and Disclosure

1baji does not sell, rent, or trade your personal information to third parties for marketing or commercial gain. We may share your data only in the following limited and necessary circumstances:

• Payment processors and financial service providers (such as bKash, Nagad, Rocket, and Upay) strictly for the purpose of completing your requested transactions.
• Technology and infrastructure partners who operate or support the 1baji platform under strict confidentiality agreements that prohibit independent use of your data.
• Law enforcement authorities or regulatory bodies where we are legally compelled to disclose information by a valid court order, legal process, or applicable law.

Any sharing beyond these three categories requires your explicit prior consent. We will never share your full payment credentials, identification documents, or account passwords with any party under any circumstance.

Cookies and Tracking Technologies

1baji uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather anonymised analytics data that helps us understand how players use our services.

We use three categories of cookies on our platform:

• Essential cookies: required for core platform functionality such as login sessions, security tokens, and shopping cart equivalents (deposit basket). These cannot be disabled without breaking the service.
• Analytics cookies: collect anonymised data on page visits, game interactions, and session duration so we can identify areas for service improvement.
• Preference cookies: store your language choice, display settings, and region-specific configurations so the platform loads with your preferred setup on return visits.

You can manage or disable non-essential cookies at any time through your browser settings. Disabling analytics or preference cookies will not prevent you from accessing your account or placing bets, but some features may behave differently.

Data Security

1baji implements commercially reasonable technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure credential hashing, access control policies that restrict internal data access on a need-to-know basis, and regular security reviews.

While we take all reasonable steps to secure your information, no method of electronic transmission or storage is 100% secure. If you suspect that your 1baji account has been compromised, please contact our support team immediately at [email protected]. We will investigate promptly and take appropriate remedial action.

Data Retention

1baji retains personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy — including the duration of your active account and any applicable regulatory retention periods. Financial and transactional records are retained in accordance with standard accounting and anti-money laundering obligations.

When you close your 1baji account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law or is necessary to resolve any open disputes or enforce our terms. You may submit a data deletion request at any time by contacting our support team.

Your Rights Over Your Data

As a 1baji user, you hold meaningful rights regarding your personal data. You may exercise any of the following rights by contacting [email protected]:

• Right of access: request a copy of the personal information we hold about you.
• Right of rectification: ask us to correct or update any inaccurate or incomplete personal data.
• Right to erasure: request deletion of your personal data where it is no longer required for the purposes it was collected, subject to legal retention obligations.
• Right to restrict processing: ask us to pause processing of your data while a complaint or accuracy query is being resolved.
• Right to object: object to certain processing activities, such as use of your data for direct marketing, though note we do not currently engage in third-party data marketing.

We will respond to all valid data rights requests within a reasonable timeframe. In some cases, identity verification may be required before we action a request to protect against fraudulent data access claims.

Third-Party Services and Links

The 1baji platform integrates services provided by third-party game studios and technology providers — including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt — to deliver our games catalogue. These providers operate under their own privacy practices. While we vet our partners for data security standards, we are not responsible for the independent data practices of game studios operating within our platform environment.

If any future version of the 1baji platform contains links to external websites, please be aware that those sites are governed by their own privacy policies. 1baji has no control over and accepts no responsibility for the content or privacy practices of any external site. Always review the privacy policy of any third-party site before submitting personal information.

Children's Privacy

1baji is a gambling platform strictly intended for adults aged 21 and above. We do not knowingly collect personal information from any individual under the age of 21. Access to the 1baji platform by minors is expressly prohibited.

If we become aware that personal data has been inadvertently collected from a person under 21, we will take immediate steps to delete that information from our records. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

Changes to This Privacy Policy

1baji reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 1baji platform following the posting of a revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically so that you remain informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 1baji, our privacy team is available to assist you. We are committed to resolving any privacy concerns in a timely and transparent manner.

Email us at: [email protected]